Health Initiatives

Healthy employees benefit the entire community, and the Group provides various programs to help its employees lead healthier lives.

TonenGeneral Group Health Policy

The Occupational Health (OH) Department and the Industrial Hygiene (IH) Department collectively promote workplace health initiatives based on the TonenGeneral Group’s Health Policy.

Health Policy

It is the TonenGeneral Group’s policy to:

  • identify and evaluate health risks related to its operations that potentially affect its employees, contractors or the public;
  • implement programs and appropriate protective measures to control such risks, including appropriate monitoring of its potentially affected employees;
  • communicate in a reasonable manna r to potentially affected individuals or organizations and the scientific community knowledge about health risks gained from its health programs and related studies;
  • determine at the time of employment and the reafter, as appropriate, the medical fitness of employees to do their work without undue risk to themselves or others;
  • provide or a r range for medical se r vices necessary for the treatment of employee occupational illnesses or injuries and for the handling of medical emergencies;
  • comply with all applicable laws and regulations, and apply responsible standards where laws and regulations do not exist;
  • work with government agencies and others to develop responsible laws, regulations, and standards based on sound science and consideration of risk;
  • conduct and support research to ex tend knowledge about the health effects of its operations;
  • under take appropriate reviews and evaluations of its operations to measure progress and to foster compliance with this policy;
  • provide voluntary health promotion programs designed to enhance employees' well-being, productivity, and personal safety.

These programs should supplement, but not interfere with, the responsibility of employees for their own health care and their relationships with personal physicians. Information about employees obtained through the implementation of these programs should be considered confidential and should not be revealed to nonmedical personnel except: at the request of the employee concerned, when required by law, when dictated by overriding public health considerations, or when necessary to implement the Alcohol and Drug Use Policy.

Relevant policy under the Standards of Business Conduct (SBC)

  • Health Policy

Voluntary, comprehensive occupational health management with the collaboration of specialists

Our OH and IH Departments comprise occupational health specialists including occupational physicians, occupational health nurses and industrial hygienists. While this administrative structure is unusual in Japan, the staff members closely collaborate in their respective fields of expertise to implement occupational health initiatives that cover the three occupational health management functions designated by the government: work environment management, work management, and health management. In terms of overall work flow, the industrial hygienists are responsible for upstream work and work environment management, while the occupational physicians and occupational health nurses are responsible for downstream health management. This system enables each specialized staff member to fully apply his or her expertise (see chart below).

Collaboration among our specialist staff in the three occupational health management functions

For example, as part of our work environment management efforts, we have conducted voluntary risk assessments based on direct measurements of employees’ exposure to harmful elements for over fifteen years.
In addition, we conduct voluntary risk assessments for chemical substances other than the 640 for which mandatory risk assessments have been required in Japan since June 2016 by the Industrial Safety and Health Act. For work where risks are deemed to be high, we implement countermeasures to lower the risks, for thorough work management. For employees working under the risks that remain after these countermeasures have been implemented, we implement health examinations for specific risks and to lower impacts on health. In addition, our occupational physicians and industrial hygienists jointly implement workplace inspection rounds and health-related training in their efforts to ensure an appropriate work environment.

Regular workplace inspection by an occupational physician, an occupational health nurse and an industrial hygienist at the Sakai refinery

Support for employee health management

Based on our belief that a healthy workforce is essential to the success of our business activities, we have implemented a number of programs to support the health of our employees.We have a subsidy system in place for complete medical examinations for employees over 35 years old. Based on the results of these examinations, we provide health guidance for diet, exercise, and other areas, to help employees achieve healthier lifestyles, and we also offer advice and other assistance in cases where further medical testing or treatment is needed. We utilize these medical examination results not only for health guidance, but also for assessing possible health risks from heavy workloads and medical fitness for particular jobs.
Our mental health initiatives include mental health self-care education programs and regular training and education for managers and supervisors, and we collaborate with our various workplaces and related divisions on efforts such as developing a mental health support system that offers support for employees returning to work after mental-health-related leaves of absence, periodic mental health consultations, and other services. A workplace environment that would not typically affect healthy workers may still cause problems for workers with compromised health conditions. Therefore, we conduct evaluations of medical fitness before assigning employees to job categories involving relatively high workloads or health risks, for example, those involving the use of respiratory protective devices. The Group’s dedicated occupational physicians and occupational health nurses approach health management support by taking into account each employee’s living conditions, work environment, relationships with family and colleagues, and other factors in order to provide support that is appropriate for each individual.
We believe it is important to maintain an awareness of health risks, and to mitigate these risks before they lead to incidents or adverse effects on health. This concept is illustrated in our health pyramid, shown at right. In addition to complying with applicable laws and regulations, we apply appropriate standards not required by law for risk-assessment-based implementation of occupational health initiatives. We support employee health management through the prevention of work-related illnesses, the management of health-related risks and attention to working conditions, and voluntary programs for employees, including health awareness and health promotion initiatives.
The Group voluntarily implements these initiatives to maintain the health of all of our employees and help them achieve an appropriate work-health balance.

[Work-related illness (company responsibility)]Health disorders with low probability of recovery (cancer caused by work-related factors, etc.) Irreversible or chronic conditions (poisoning by chemical substances, noise-induced hearing loss, etc.) Acute health disorders (back pain, heat stress, etc.) Increase in physical or mental stress, worsening of medical examination results Exposure to chemical substances, noise, etc.; overwork, etc. Work-related hazards (harmful chemical substances, noise, heavy lifting, VDT work, etc.)[Non-work-related illness (individual responsibility)] Health disorders with low probability of recovery (ability to work unlikely) Significant health disorders (sick leave, job placement restrictions) Medical treatment (outpatient treatment) Change in health indicators (worsening of medical examination results, sudden change in weight)  Unhealthy lifestyle over a long period of time Unhealthy lifestyle (unbalanced diet, lack of exercise, smoking, etc.) Health pyramid

In addition to providing support for health management, the Group is working to advance health promotion activities to reduce the risk of personal injuries and illnesses, including lifestyle-related illnesses, and maintain good health.
In developing our health promotion activities, we conducted a survey of Group employees in fiscal 2015 to help us "visualize" the health of our organization. With the cooperation of external academic organizations, we analyzed the results of the survey and employees’ health data, and as a result, we found opportunities for improvement in three main areas: smoking, exercise, and sleep.
In order to position these results as a matter of priority for the Group and to encourage health promotion activities as an organization-wide initiative, the cross-functional Health Management Promotion Support Team was established as the principal organization for the promotion of health initiatives, and the TonenGeneral Group Health Promotion Plan, a midto long-term activity plan, was formulated to provide continuous support for employees’ voluntary health promotion activities.
We believe these efforts will result in employees taking charge in finding happiness and fulfillment in their own lives, while improving the health of our workforce on the whole, thereby enabling the Group to fully carry out its mission for society. The results obtained by the analysis of the health survey and health data have been shared within the company through a health promotion white paper, and we have also compiled case study collections to introduce examples of health promotion by individuals and workplaces to help raise health awareness among employees in order to foster a corporate culture that encourages employees to take the initiative in their own health promotion efforts.

  • Ms. Reiko Shiota, a presenter at the ceremony, and Jun Mutoh, representative director and president of TonenGeneral Sekiyu K.K.

In FY 2016, the first year of the TonenGeneral Group Health Promotion Plan, we aim to raise health awareness among a broad range of employees, including those with relatively little interest in health. Instead of simply focusing on health indicators such as the results of medical examinations, we are focusing on the behavioral aspects of lifestyle practices, and we encourage employees to pay attention to the health-related aspects of their own lifestyles by filling out a checklist on lifestyle behaviors.
We want Group employees to stay healthy not only during their careers, but after retirement as well. We believe that developing a work environment where employees can thrive and helping to extend the healthy life expectancy* of our employees after retirement will contribute not only to the health of the employees themselves and their families, but also to the entire Group and society as a whole. Health and a happy, prosperous life are irreplaceable.
The Group will continue to communicate to society the importance of doing what should be done, such as promoting the health of each and every individual, and we will continue to promote attention to safety and the promotion of health as the foundation for the management of our business.

  • * Healthy life expectancy
    The length of time that one is in good health and free from health-related limitations. The difference between one’s life expectancy and healthy life expectancy is the number of years that one lives in sub-optimal health, with health-related limitations. As the difference between life expectancy and healthy life expectancy increases, quality of life declines and medical and nursing care costs increase.

Social contributions

The Group proactively shares information to facilitate the continuous development of occupational health throughout Japan in addition to maintaining and improving the health of its employees.
In addition, the Group’s initiatives in occupational health technology have received recognition from various industries and occupational health academic societies in Japan. We received the encouragement prize in 2014 and the Good Practice prize in 2015, both from Occupational Hygiene & Ergonomics, Japan Society for Occupational Health.

Lecture at Nikkei BP Healthy Company Forum


TonenGeneral Sekiyu K.K. Selected as KENKO KEIEI Brand by METI and TSE for Two Consecutive Years

On January 21, 2016, TonenGeneral Sekiyu K.K. (“TonenGeneral” herein) was selected for the second consecutive year for the “Brand of Companies Enhancing Corporate Value through Health and Productivity Management (KENKO KEIEI Brand)” designation for its outstanding efforts in health and productivity management (KENKO KEIEI). Under this program, enterprises that focus on and strategically carry out efforts with regard to their employees’ health from the viewpoint of management are selected for introduction. In general, one company is chosen from among listed companies in each of 33 designated industries. TonenGeneral was the company chosen from the oil and coal products sector, one of 25 companies chosen for this distinction out of 3,605 eligible companies in Japan.
TonenGeneral was selected in recognition of its management philosophy and its establishment of clear policies thoroughly rooted in the TonenGeneral Group’s culture that employees’ health, along with safety and the environment, is the foundation upon which we base all of our operations and contribute to society.
We were also recognized for close collaboration between our Industrial Hygiene Department and Occupational Health Department to prevent occupational illness; our employee health management centering on medical examination and health guidance by occupational physicians and nurses after exams; enhancement of mental health initiatives; and our personnel system and programs that support work-life balance. We will continue our efforts to maintain the health of our employees in all of our business operations.


TonenGeneral Group awarded “A” rating and special recognition under Development Bank of Japan health management rating scheme

The TonenGeneral Group was awarded the highest rating of “A” under the health management rating scheme sponsored by the Development Bank of Japan (DBJ) in March 2014, and also received special recognition as a model company with outstanding programs and performance for the health management of its employees. DBJ has developed this scheme for facilitating favorable financing conditions according to the results of its assessments of employee health management. The Group was the first company in the petroleum industry to receive this type of recognition from DBJ. Recognition for its health-related initiatives demonstrates that the Group has established excellent company-wide working conditions through its comprehensive workplace safety and health systems and personnel benefits programs, as well as employee health management.

The TonenGeneral Group received health management-rated financing from the Development Bank of Japan (DBJ) in March 2014, and also received special recognition from DBJ as a model company with outstanding programs and performance for the health management of its employees.